Adopting a lean management approach requires management to take a customer focused view on the business and service delivered. To engage with all levels of the organisation to optimise technology, process and delivery of service.
Lean practice is not simply a cost cutting exercise, it is an exercise in improving the customer experience, by optimising process and reducing waste.
Set up the new financial year with a long term strategy for success.
Brett McPherson - Director Medical Business Network
Brett has 25+ years health management experience and currently works with and consults to a number of practices across Australia where adopting “Quality as a Business Strategy” and embracing e-Health through IT innovation has provided significant benefits to patients, practice services and overall practice efficiency and profitability. Brett sits and sat on many government and professional advisory groups, including PIP, PNIP, RACGP – GPAF, NW Melbourne PHN – Practice Managers Reference Group and St Vincent’s GP Liaison Advisory Group. Brett co-authored the AVANT Practice Manager Resource Tool. Brett consults widely to medical practices and is regularly sought as a speaker for international, national and local events on a variety of topics around practice managementLast Updated: 2020-03-02 12:16 PM